Job Title: Business Analyst

Job Location: 100% Remote

Job Duration: Contract to Hire (6 Months)

Job Summary:

We are seeking a motivated and creative Business Analyst to join our Technology team. A successful candidate will be responsible for innovation and end-to-end launch and incremental improvements to our products and services. You'll work within a cross-functional team of Product Owners, Business Analysts, Software Engineers, and Quality Analysts with a single focus on implementing scalable solutions that impact the Neonatal and Maternity population.

Responsibilities Include:

  • Manage and produce effective, detailed documentation including:
    • Functional/Non-functional Requirements
    • Use Cases
    • Process workflows and modelling
    • Wireframes/Graphical User Interface markups in support of custom proprietary web and mobile applications
    • Test Case Scripts
      • Support Quality Assurance operations
  • Contribute to QA Testing, System Integration Testing, and End-to-end testing of software products and sign off on User Story Acceptance Criteria
  • Thoroughly analyze problem definition, requirements, and quality assurance analysis and development products (code and supporting design artefacts)
  • Validate and verify software/system requirements are achieved.
  • Responsible for innovation and end-to-end launch of features within products.
  • Collaborates with Client Success, Clinical Operations, Compliance, Healthcare Economics, Payment Assurance & Validation, Information Technology, Finance, Medical Directors, Quality Performance and Sales to drive products and features from concept to launch in a fast-paced environment.
  • Works with cross-functional teams and various stakeholders, including analytics, design/user experience, and engineering.
  • Works in an Agile environment and continuously reviews the business needs, refine priorities, outlines milestones and deliverables, and identifies opportunities and risks.
  • Translates product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria.


  • 2+ years of experience in a healthcare environment with an understanding of basic clinical terminology.
  • Knowledge of IT and Agile processes as it relates to business requirements.
  • Experience working in a professional environment with IT and clinically managed care concepts, payment integrity, and claims review environments is a plus.
  • Efficiently collect, organize and analyze data.
  • Thoroughly analyze and improve business processes.
  • Consistently organized with a keen eye for detail.
  • Proficient with Microsoft Word, Excel, PowerPoint, Visio and related tools for building detailed documentation.
  • Excellent listening, critical thinking, written and verbal skills.
  • Work independently and within a team environment.
  • Able to multi-task and prioritize work to meet deadlines.
  • Knowledge of Utilization Management and/or Case Management a plus
  • Knowledge of Azure Dev Ops a plus